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Hi Aaron, To submit a warranty claim, please refer to this article: I tried everything from removing the batteries and reinstalling the drivers to restarting the computer and trying in different computers, but I couldn't connect them.
- You mentioned that the time on your PC is set correctly. When you have completed setting up both activities, update your Harmony remote by clicking on Update Remote.
- As well as have custom buttons for specific things you may use regularly. Unfortunately, the clock is not a feature available on the Harmony
- I get this message: Once you have completed the troubleshooting steps, your Mac should then be able to communicate with your Harmony remote.
- I am now one of the apparently many, many Harmony users that get the blue screen of death just after the one year warranty. Hi Scott, I recommend reapplying the firmware on your Harmony Remote.
DESCRIPTION: Hi Rob, It sounds like the remote might be out of sync with your devices. I assume the tech support agent resolved the issue of your internet connection dropping by providing you with the steps outlined in this help article. I using my account to replace my broken with the
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When you update the remote, the remote has no way of knowing whether the devices were previously on or off.
When you update the remote, the remote has no way of knowing whether the devices were previously on or off. The Inter-Device Delay is the amount of time the Harmony waits between sending a command to one device before sending a command to another.
- Harmony Tips and Tricks: Troubleshooting Your Harmony Remote Updates on Mac Snow Leopard
- I am running v7. Is there some why to configure my firewall to allow the logitech software to work.
- Log into Support
Thus, can program or use the remote. I tried everything from removing the batteries and reinstalling the drivers to restarting the computer and trying in different computers, but I couldn't connect them. I am having problems getting my Harmony to take a charge. For steps on how to learn a commands, take a look at this article. The steps are outlined in this help article:.
If one the the devices is already on, pressing the activities button turns it off. Is there anything else that I can try or is my remote no fixable? The steps on how to do this are outlined in this article.
The Inter Device delay needs to be increased I recommend posting this question on the Logitech community forums: I have a Harmony and a Mac with OS I had to install the Logitech unifying software. Hi Elvin, Was the replacement battery purchased from Logitech? Do you have any experience with this problem? This error was not documented in the book, no work around so the device was stuck. I have a Logitech Harmony remote.
If this were an isolated instance, I might agree. Hi Greg, I recommend contacting support. Do you have any experience with this problem? To adjust the inter-device delay, refer to this help article http: Do you use Norton Internet Security by any chance?